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亚马逊丢失200件货物索赔-发票日期晚于发货日期是如何索赔成功的?

邀请:

2024.6.30发现之前发的货物少了200件;因此发起索赔;
 
第一次提交了POD;
亚马逊反馈说需要提交发票;于是提交了发票;因为我们和工厂签订的是提单两个月付款;导致发票日期晚于发货日期;
第二次亚马逊反馈说;发票日期晚于发货日期;需要重新提交发票;
可惜,我只有这一个发票;数量是对应的;之前的发票数量都是不对应的;
最后放大招了:看完如果有问题,可以留言
亚马逊丢失200件货物索赔-发票日期晚于发货日期是如何索赔成功的?

 
邮件:
Dear Zhelun W.,

Thank you for your patience while we investigated our shipment FBA*******. We have urgently convened with our supply chain team and gathered the necessary documentation to provide additional information regarding the units sent in the specified shipments.

Please note the following details:

The invoice dated December 8, 2023, pertains to a previous batch of goods and is not related to the current shipment in question.
We signed the subsequent procurement contract on February 4, 2024 (contract number available upon request), which includes the total quantities for shipment IDs: FBA*******, FBA*******, FBA*******, and FBA*******. The contract also specifies that payment is made two months after the bill of lading. Please find attached the contract: "合同."
Each shipment was registered in our shipping log, detailing the quantities sent. Attached is the updated shipping log: "7.11更新-出货登记."
The Export Goods Declaration Form from the Customs of the People's Republic of China lists the total quantities for shipment IDs FBA*******, FBA*******, and FBA*******. Attached is the Export Goods Declaration Form.
The paperless export clearance notice confirms the total quantities for shipment IDs FBA*******, FBA*******, and FBA*******. Attached is the paperless export clearance notice.
Our finance team has provided the invoice, which includes the invoiced quantities for shipment IDs FBA*******, FBA*******, and FBA*******. According to our contract terms, payment is made two months after the bill of lading, resulting in the invoice date being later than the shipment date. Attached is the invoice from Shanghai Yangen Technology Co., Ltd: "发票.pdf."
We have also included the Proof of Delivery (POD) from our logistics provider for shipment ID FBA*******, confirming the shipment quantities. Attached is the POD: "FBA*******."
Attached are all relevant documents that verify the shipment quantities for the specified FNSKUs and shipment IDs.

Thank you for your continued support and cooperation. Please let us know if further information is required.

Best regards,

Sum
附件:
1. 合同.
2. 7.11更新-出货登记.
3. 无纸化通关证明
4. 中华人民共和国海关出口货物报关单
5. 发票
6. POD
亚马逊丢失200件货物索赔-发票日期晚于发货日期是如何索赔成功的?

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